Help without exposing your documents.
Start with the product area below. When contacting support, describe the issue without attaching confidential source documents.
Installation and models
Help with Windows installation, private AI downloads, verification, and CPU or GPU compatibility.
Contact support →Scanning and redaction
Help with OCR, findings, manual redactions, exporting, or validating a sanitized copy.
Contact support →License and purchase
Activation, device changes, Microsoft Store purchases, or AppSumo redemption.
Contact support →Security report
Report a product vulnerability or privacy issue. Do not include live personal data in the first message.
Report securely →